Pricing of services and human behaviors

A few weeks ago, I logged in to the Urban Company’s app to book a carpenter to visit my home and repair a couple of cabinet doors and a window. From my earlier experience, I was searching for the option where I can pay something like a hundred rupees (maybe…

Metrics drive behaviors

People who have known me for a while would have heard me repeat the above statement several times. Some might say, “Obviously, what is new in that?”. Yet, how many of you would find this scenario familiar? When executing a strategy or aligning teams to it, the carefully constructed list…

Notes – man was worth $1B once

I was listening to a podcast between Lenny and Andrew Wilkinson. It turned out to be one of those rare YT videos that I could watch without getting distracted and caught a lot of good points. Here’s the raw set of notes. Lazy leadership – how fast can I get…

Discerning boundaries at work

Outside of family, there are colleagues, acquaintances, well wishers and friends, all of which are present in a spectrum too, with the division between each sometimes clearly visible, and many times not. If one does not know how to discern who falls in to each category or does not maintain…

Insights, not just data

One of the takeaways I had from one of my bosses is on the purpose of having business reviews and the presentation that goes with it. Before that point in time, I used to fill presentations with all sorts of data, trends and analysis. But this boss, he taught me…

Who needs experience!?

In one of my previous jobs, I was part of a very small team that was building the career matrix for two new, evolving functions. I specifically included years of experience in the matrix as thresholds for entry and also for promotions. Guess what? My HR partner pushed back on…

Fear is the mind-killer

Having gone through some pretty rough times in the past 10 years (and they have flown past very rapidly), I have beaten myself up mentally for not being savvy or wise on many things in the early days of my life & career. However, I also realized that I have…